# Zdomu > Zdomu (https://zdomu.org) is a logistics intermediary that delivers goods, parcels and freight from Ukraine to European Union countries for private customers and businesses. Services include package forwarding, a warehouse in Ukraine, packing, customs support, buying goods on Ukrainian marketplaces on the customer's behalf, and DPD delivery across Europe. The website is available in 26 languages. Each language lives under its own path (for example /en/, /uk/, /de/, /pl/) and has the same set of pages. The links below point to the English version; replace "en" with another language code to read the same page in that language. Key facts: - Route: Ukraine → EU countries. - Private parcel limits: up to 31 kg; sum of sides 2a + 2b + c up to 250 cm. - Private customer tariff: 15% of the goods value, 1.5 EUR/kg of actual weight, 1.0 EUR/kg of volumetric weight, minimum 10 EUR. Volumetric weight = length × width × height / 4000. - Contact: phone +380686732368 (also Viber and Telegram on the same number). No email address is published. - Zdomu acts as a logistics intermediary; sellers' own return rules apply (see Return Policy). ## Main pages - [Home](https://zdomu.org/en/): Overview of delivery from Ukraine to Europe, how it works, and how to contact a manager. - [Delivery from Ukraine to Europe](https://zdomu.org/en/delivery-from-ukraine-to-europe/): Delivery of parcels, goods, auto parts and freight to the EU, with forwarding, warehouse, packing and customs support. - [Services](https://zdomu.org/en/services/): Buying from Prom.ua, Rozetka, OLX, Shafa, Violity and other Ukrainian sites; package forwarding, pallets, business logistics. - [Prices & Calculator](https://zdomu.org/en/prices-calculator/): Current rates and an interactive shipping cost calculator. - [Reviews & Guarantees](https://zdomu.org/en/reviews-guarantees/): Photo reports, support and goods verification conditions. - [FAQ](https://zdomu.org/en/faq/): Answers about parcels, freight, medicines, auto parts, limits and prohibited items. ## Legal - [Privacy Policy](https://zdomu.org/en/privacy-policy/): Personal data, cookies, GDPR and user rights. - [Terms of Use](https://zdomu.org/en/terms/): Website terms and rules for logistics services. - [Return Policy](https://zdomu.org/en/returns/): Role of the intermediary, sellers' rules, used goods, damages, return shipping. ## Languages - [Українська](https://zdomu.org/uk/) · [English](https://zdomu.org/en/) · [Polski](https://zdomu.org/pl/) · [Deutsch](https://zdomu.org/de/) · [Русский](https://zdomu.org/ru/) - [Български](https://zdomu.org/bg/) · [Čeština](https://zdomu.org/cs/) · [Dansk](https://zdomu.org/da/) · [Ελληνικά](https://zdomu.org/el/) · [Español](https://zdomu.org/es/) · [Eesti](https://zdomu.org/et/) · [Suomi](https://zdomu.org/fi/) · [Français](https://zdomu.org/fr/) · [Gaeilge](https://zdomu.org/ga/) · [Hrvatski](https://zdomu.org/hr/) · [Magyar](https://zdomu.org/hu/) · [Italiano](https://zdomu.org/it/) · [Lietuvių](https://zdomu.org/lt/) · [Latviešu](https://zdomu.org/lv/) · [Malti](https://zdomu.org/mt/) · [Nederlands](https://zdomu.org/nl/) · [Português](https://zdomu.org/pt/) · [Română](https://zdomu.org/ro/) · [Slovenčina](https://zdomu.org/sk/) · [Slovenščina](https://zdomu.org/sl/) · [Svenska](https://zdomu.org/sv/) ## Optional - [Sitemap](https://zdomu.org/sitemap.xml): All pages in all languages with hreflang annotations.