Turnkey delivery from Ukraine to Europe

For private clients

Parcels, purchases, and goods from Ukrainian stores

We take care of the complex stages of delivery: communication with the seller, receiving the goods at the Ukrainian warehouse, inspection upon request, packing, transportation to Poland, and transfer across Europe. A private client does not need to deal with declarations, brokers, and border nuances themselves.

• purchases from Prom.ua, Rozetka.ua, OLX.ua, Shafa.ua, and other sites;
• assistance with payment and package forwarding without a separate commission;
• the possibility of a photo report before shipping;
• receipt at home or at a DPD branch.

For business clients

Commercial freight, pallets, and regular deliveries

For businesses, we organize the delivery of wholesale batches, consolidated freight, pallets, equipment, and goods for resale. We can work with Ukrainian suppliers, wholesale bases, manufacturers, export documents, and VAT refunds in cases where this is possible according to the documents.

• freight pickup by our own or partner transport;
• warehouse consolidation in Ukraine;
• official export or individual delivery scheme;
• calculation of terms and rates after freight analysis.

Restrictions

Restrictions and special goods

Not all goods can be delivered from Ukraine to Europe in standard mode. Before purchasing, you need to agree with the manager on medicines, dietary supplements, perfumes, liquids, batteries, chemicals, glassware, plants, food products, dual-use goods, and any items with customs or postal restrictions.

For prescription drugs, a receipt from the pharmacy and a copy of the prescription are required. For new goods, we recommend having a receipt or invoice to avoid delays at the border.

Limits for private parcels

Weight, dimensions, and non-standard freight

For private clients, one parcel must weigh up to 30 kg, and the sum of the sides using the formula 2a + 2b + c must not exceed 300 cm. If the item is large, fragile, expensive, or non-standard, we will check the possibility of delivery individually.

For business clients, specific weight and size limits are not fixed: pallets, large batches, and commercial freight are calculated separately.

For private clients

Our rate for private clients includes basic costs associated with crossing the border, provided the item is permitted for delivery and agreed upon in advance. Final terms depend on the category of goods, value, quantity, dimensions, and delivery method.

For business

For entrepreneurs, it is possible to process export and customs documents, broker services, official export, work with a Polish company, and assistance with VAT refunds in cases where the operation meets the legal requirements.

What documents should be prepared

For new goods, it is desirable to have a receipt, invoice, or waybill. For medicines, a receipt from the pharmacy is needed, and for prescription drugs — a copy of the prescription. For business freight, the list of documents is agreed upon individually before shipping.

When customs clearance is needed

Customs clearance or additional processing may be required for commercial batches, expensive goods, pallets, non-standard freight, or categories with regulatory restrictions. The manager checks the situation in advance and explains the delivery options.